Home Care Frequently Asked Questions

• 1. What is Home Care?

  We understand there’s no place like home. That’s why we offer a wide range of in-home aged care services so you or your loved one can remain living independently at home. From making daily tasks easier with transport to the shops, cooking or cleaning to improving health and wellness, clinical services and more, we’re here to help you maintain your lifestyle at home for longer.
  
  Home Care Services (also commonly referred to as in-home care) can be Government subsidised under either the Commonwealth Home Specific Programme (CHSP) for basic level care, or Home Care Packages (HCP) for multiple or more complex requirements. 
  

• 2. What will it cost?

  The cost of aged care is different for every individual and is determined by the Australian Government based on your financial situation -please see their handy fee estimator calculator at https://www.myagedcare.gov.au/how-much-will-i-pay.

• 3. What types of Government subsidies are available?

  To understand what government subsidies are available and how these work, please click here to read HCS: Fees, Caps & Government Subsidies. 

• 4. What’s the difference between CHSP and HCP?

  For more information, please click here. ( links to HCS Fees Caps & Govt Subsidies Page) 

• 5. Who will provide my care

  There are many approaches we take to ensure the right Care Worker is matched to you depending on your needs and preferences. We employ Care Workers based on their qualifications, skills, experience and alignment with our company’s mission and values.  We also have case management expertise and ongoing reviews of your care needs by our experienced Care Advisors to ensure your maintaining your health, independence and lifestyle at home for longer.